Security and Public Safety IVR
Public safety and emergency response organizations need to disseminate critical time-sensitive information to first responders and affected individuals. These agencies can minimize public exposure to safety and health risks by proactively using IVR solutions to effectively communicate with key audiences, ensuring rapid development of preventive actions and response measures.
Examples of security and public safety alerts and notifications include that can be accomplished using one of SkyCreek's pre-built IVR applications or custom IVR solutions include::
- Weather-related announcements
- Natural disaster alerts
- Homeland security alerts and announcements
- First responder alerts and call-ups
- Emergency evacuations
- Amber Alerts
- Victim notification and alerts
IVR solutions are ideal for communicating public health alerts, activating response teams, and warning of severe weather or other environmental risks. Benefits include:
- Deliver messages securely, within a specific timeframe
- Deliver messages to multiple recipients or devices, to ensure receipt
- Provide tracking and reporting, for immediate feedback
- Protect confidentiality by adhering to strict privacy policies
- Deliver over-the-phone automated speech recognition solutions
- Leverage voice verification and identification
Inbound IVR and Outbound IVR Applications
Whether your public safety or emergency response organization is looking for an inbound IVR, outbound IVR applications or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR platform, empowers public safety or emergency response organizations to proactively update, inform, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound IVR or outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.