Healthcare IVR & Insurance IVR
Today's leading healthcare and insurance organizations are constantly seeking ways to improve their customer acquisition rates, retain their existing policyholders, and grow their business. Likewise, healthcare organizations and pharmaceutical companies must find new ways to reach their target audiences and capture market share from their competitors.
How can healthcare and insurance companies use the Call Notify IVR Platform, our pre-built IVR applications or our custom IVR Solution to achieve those objectives? With the our IVR Platform, there are countless possibilities to deliver proactive inbound / Outbound IVR applications. Example applications include::
- Confirm, schedule or change appointments
- Review policies and services
- Welcome new patients or policyholders
- Gather pre-admission information
- Confirm payment receipt and update order/service status
- Survey customer satisfaction
- Issue renewal reminders for policy expiration
Proactive customer communication with using our Call Notify IVR Platform as the foundation for your IVR applications or custom IVR solutions provides a quick return on investment by reducing inbound calls, improving service levels, reducing claim costs, and improving collections from past-due accounts.
Inbound / Outbound IVR Applications
Whether healthcare and insurance organizations are looking for an inbound / outbound IVR application or custom IVR solution, the Call Notify IVR Platform is the IVR solution of choice. This web-based, next generation intelligent IVR platform, empowers companies to proactively alert, update, inform, advise, educate, train, and/or survey citizens, while delivering enhanced value and superior customer service.
Premise-Based IVR Platform or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound / outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.